Where'd It Go?

Okay, so I just have to write this one and get if off my chest. For the third time in as many months, the same customer just called me about missing files. Here we go again.

HIM: "There's something wrong with the computer system," he tells me, "half of the company documents just disappeared."

ME: "When did you notice they were gone?"

HIM: "Well, I was trying to select some and then they were gone."

ME: "Did you possibly drag them into a another folder?"

HIM: "No, I couldn't have done that. I don't know how. The computer just deleted them. Can you get them back?"

An hour later after restoring the files from backup...

HIM: "So, did you ever figure out what caused the problem?"

ME: "Yes."

HIM: "Will it happen again?"

ME: "It might."

Internet For Dummies
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