Data Recovery Communication

The following is a e-mail with a vendor:

VENDOR: Thank you for choosing us for your data recovery needs. Unfortunately we have not been successful in performing a recovery for you. There is just too much damage for us to get any type of reading from the media. Please know that every effort has been made in attempting to retrieve your data. It is very disappointing for us to be unable to achieve our goal in getting you the data that you requested. If we can be of any other service please do not hesitate to ask. If needed, please let us know how you would like us to get the media back to you.

ME: Yikes. Um, I guess just toss it. I'll go jump off a cliff.

VENDOR: Oh my god – please don’t! I’m so sorry we could not get this done for you.

ME: Sorry. I'm sort of a sarcastic guy. I'm heartbroken, but I'll survive. Thank you for your concern. : )

VENDOR: Ok good!

Paperclip Problem
Software Support
 

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