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David Lawson has not set their biography yet
Recent Posts
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The following is a e-mail with a vendor:
VENDOR: Thank you for choosing us for your data recovery needs. Unfortunately we have not been successful in performing a recovery for you. There is just too much damage for us to get any type of reading from the media. Please know that every effort has been made in attempting to retrieve your data. It is v ...
Apr 30
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Okay, so you've probably seen this one on the Internet. It was just too good for us to pass up, though.
Actual dialog of a fired WordPerfect Customer Support employee:
Tech: "Hello, How may I help you?"
Cust: "Yes, well, I'm having trouble with WordPerfect."
Tech: "What sort of trouble?" ... ...
Apr 20
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The following is an ACTUAL e-mail conversation between myself and a potential (well, not any more) vendor:
ME: "Looks pretty good. I do need to have a total of 12 36GB drives though (2 x 6) and 6 72GB drives (1x6). Can you please update?"
VENDOR: "Excellent I will get this to you shortly. Do you still need the Microsoft? :)"
ME: "Is there anyway ...
Apr 10
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A customer called with a problem regarding their Microsoft Office. They were having a problem with the only computer that could check the company e-mail account. A quick Google search turned up a known Microsoft issue (what else?). I dialed into their computer and started the Office updater. I explained very clearly that they would need the Microso ...
Mar 30
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A customer called our office and explained that a program he was working on had closed itself while he was in a document. The customer was not concerned about the lost document (which he had not saved), but wanted to know when he re-opened the program, how could he get all the programs on the Task Bar back in the right order. Apparently he always o ...
Mar 20
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Karen Atha has not set their biography yet
Recent Posts
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You could say that I’m somewhat a geek when it comes to business news and watching the stock market trends throughout the day. You see, I was influenced at the very young age of 8 to the marvels of Wall Street by a game called, “Stocks and Bonds.” My parents owned the original 1964 Readers Digest version equipped with a stock board for recording ...
Nov 28
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What are the benefits of outsourcing/outtasking for SMB’s?
The term outsourcing sometimes carries a very negative reputation when you think of large scale companies laying off thousands of their workers when transferring their factories of administration services to developing countries in particular to the BRIC nations. (Brazil, Russia, India, ...
Sep 13
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All the so-called “feel-good” psychological methods of improving employee satisfaction and productivity metrics are great, but they’re useless without the right tools. And the right tools mean the right technology. For an employee to be efficient and productive in today’s job environment means equipping employees with the right tools. (I.e. remot ...
Aug 25
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In my last blog, I talked about the value of outsourcing IT with a focus on the cloud and how you can save money – my ultimate passion! Well, did you get your arms around this yet? Do you really want to save money and become more productive? As promised, I have listed below a few simple signs that could mean it’s time you took a look at the cloud:
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Aug 11
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Far be it from me to be known as the, “technology queen,” however; I have a decent amount of business savvy coupled with a passionate desire to save money while not comprising value. Take my car for example. Over the years, I have never been a ‘car owner’ per se’ rather a ‘care lessee.’ You see, I thoroughly enjoy having a “new” car every 4 ...
Aug 04
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